There’s no doubt about it: The way people shop has changed. Significantly, swiftly and in ways that were once practically impossible to anticipate. What’s next for e-commerce is anyone’s guess, but one forecast is foolproof:
The industry will continue to stay in a constant state of evolution.
Around the world, online sales have blown past previous forecasts as consumers move toward online shopping in record numbers — an overarching trend that will continue well into 2021 and beyond. Now more than ever, it’s imperative to stay ahead of the latest changes as they unfold. Any brand or retailer that wants to survive and thrive in this ever-changing landscape will need to be ready to pivot at a moment’s notice.
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