COVID-19 Impacts From Order to Fulfillment

Multichannel Selling: From Order to Fulfillment During COVID-19

Research shows that online retail spending is up across the board:

  • 54% of Americans are shopping online more as a result of the outbreak
  • 36% of Americans are expecting to spend more in 2020 than they did in 2019
  • eCommerce sales are up 25% 
  • 31% of consumers purchased items they never bought online before
  • Top categories include Essential Beauty (41%), Medical Supplies (37%), Books & Hobbies (27%)

In our webinar, Multichannel Selling: From Order to Fulfillment During COVID-19, experts from ShipStation, BigCommerce and ChannelAdvisor discussed how to address changes in category sales along with fulfillment and shipment volume spikes across the board. In addition, they covered data trends during the COVID-19 crisis along with tips for managing fulfillment during regular peak times for e-commerce sellers.

We are here to help you handle the impact on supply and demand trends so that your business can mitigate these new e-commerce challenges.


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