ChannelAdvisor Webinars

Optimizing the Post-Purchase Experience With Better Shipping and Tracking 

According to 71lbs, companies typically spend anywhere from 2-10% of their revenue on shipping costs. Access to shipping insights, therefore, is critical to help inform better business decisions.

In the webinar Optimizing the Post-Purchase Experience With Better Shipping and Tracking, you will discover how to positively impact customer engagement, satisfaction and loyalty.

We’ll discuss:

• Value of the post-purchase experience   
• Impact of this experience on growth + brand
• Ways to optimize and enhance this experience via shipment tracking&nbsp

The post-purchase experience affects a customer’s engagement, satisfaction and loyalty — critical elements that relate to both growth and brand. In this webinar, 71lbs will help you understand not only the value of this experience, but how a few simple changes to the way you engage with customers beyond checkout can have a major impact on your business. 

Join us! Watch now.